Still looking for the right support worker?
Undivided Community Support is a Melbourne support work practice. Qualified, trauma informed and consistent support for people of all ages and abilities, built around your goals and your life.
Support work with your full attention.
Not an agency. Not a roster.
I am Levent, and Undivided is my practice. It is small on purpose. You are matched to one worker, and that is who turns up, week after week.
I have spent years in wellbeing and community support, with people at very different stages of life and with very different needs. Some of those supports have run for years with the same person, which is the part I am proudest of, because nobody should have to explain their story from scratch every few months. It is also why the notes that go back to a coordinator, plan manager or provider are the kind they can actually use.
Between us we speak English, Turkish and Portuguese, and I have sat with families who were talked over before anyone listened. You will not have to do that here.
Levent
A small team, on purpose.
Three people, not a roster of thirty. You are matched to one worker and that is who turns up.
Levent Mete
Mariana Gotardo
Mert Yildirar
Nobody works a shift here until their checks are complete. NDIS Worker Screening, Working with Children Check and National Police Check are verified before a worker meets a participant, not after. You will only ever be offered a worker who has cleared it.
Every shift has a purpose. Every session is documented. Every family gets a straight answer.
Qualified and current
Formal community services qualification, alongside daily frontline wellbeing practice. Support shaped by work I am doing right now, not a weekend course.
Present, not passive
Active, structured and documented. Formally trained in case management, so case notes are detailed, accurate and genuinely useful to your coordinator, not a tick box.
Genuinely inclusive
Turkish speaking, with conversational Arabic and deep experience supporting people from migrant backgrounds. A safe and welcoming practice for everyone, whatever your story, culture or identity.
Support built around your goals, not around a roster.
Social and community participation
Structured community access with clear goals, not aimless outings.
Youth engagement and reengagement
Young people disconnected from school, training or community.
Life and independent living skills
Cooking, budgeting, transport, appointments, routines, digital literacy.
Culturally responsive support
Turkish spoken directly, Portuguese and Arabic arranged on request, navigating services with migrant families.
Mental health and psychosocial support
Recovery focused support, regulation strategies, building structure.
Family and stakeholder liaison
Notes and reporting for coordinators, plan managers, schools and clinicians.
Matched to one worker who stays yours.
Turkish spoken directly, without an interpreter in the room. Engellilik, ruh sağlığı ve gençlik desteği. Apoio à deficiência, saúde mental e juventude. Melbourne.
Arabic and other languages can be arranged, either with a support worker who speaks your language or a free interpreter through TIS National. Just ask.
Checked, insured and in writing.
Qualifications
Specialist training
Checks and compliance
Three steps, no runaround.
Reach out
Call, text, email or send the form. You talk to a person directly, in English or Turkish, not a call centre.
Meet and plan
A relaxed first conversation about goals, needs and fit. A clear written service agreement is signed before any support begins.
Support begins
Sessions built around your goals and documented afterward, with invoices going straight to you or your plan manager.
Clear rates, and more of your plan left over.
Ten hours funded at the NDIS maximum buys more than eleven hours here.
The NDIS sets a maximum price for each type of support. Undivided charges below every one of them, so the same funding reaches further into your year.The difference is not a discount on the support. There is no office, no rostering team and no management layer to fund here. That is the whole of the gap, and it stays in your plan rather than in an agency's overheads.
Included in every hour
A written service agreement sets out rates, cancellations and everything else before support begins. NDIS supports are GST free. Private rates are the same and include GST where it applies.
The things people ask before they call.
Can we meet first, before committing to anything?
Yes, and I would prefer it. The first conversation costs nothing and carries no obligation. We talk about what you are looking for, you get a sense of whether I am the right fit, and either of us can say it is not. Nothing starts until a service agreement is signed.
How does invoicing work if I am plan managed?
Invoices go straight to your plan manager, with the support item, date, hours and rate set out clearly. You do not pay anything yourself and you do not have to chase it. Self managed participants receive the invoice directly, and privately funded clients are invoiced the same way.
Are you a registered NDIS provider?
No, and that is lawful. It means Undivided can work with you if your plan is self managed or plan managed, but cannot invoice an NDIA managed plan. Nothing else changes. The NDIS Code of Conduct applies to registered and unregistered providers alike, and you can raise a complaint with the NDIS Quality and Safeguards Commission on 1800 035 544 at any time.
Which parts of Melbourne do you cover?
Support is based in Melbourne's north and north east, so Bundoora, Preston, Reservoir, Heidelberg, Greensborough, Epping, Mill Park and Thomastown, and across the Whittlesea, Darebin and Banyule council areas. If you are further out, ask anyway. Travel is charged at $1 per kilometre and agreed with you in writing before support starts, so there are no surprises.
What happens if it is not the right fit?
You say so, and it ends. No awkwardness and no pressure. The service agreement sets out notice periods in plain language, and I will help you hand over to another worker or service if that is useful.
Do you have availability right now?
Yes, I am taking new participants. Because this is a small practice by design, capacity is genuinely limited, so days and times are worked out with each person rather than slotted into a roster. Tell me what you are after and I will be honest about whether I can offer it rather than stringing you along.
My family does not speak English at home. Can you work with us directly?
Turkish is spoken here directly, without an interpreter in the room. Türkçe konuşuyoruz. Portuguese, Arabic and other languages can be arranged, either with a worker who speaks your language or a free interpreter through TIS National.
What do you actually write down, and who sees it?
Session notes record what was worked on, what progress looked like and anything that needs following up. They go to you, and to your coordinator or plan manager if you want them to. Nothing is shared beyond that without your consent, unless there is a serious risk to someone's safety, which I would talk to you about wherever possible.
Everything you need to make the referral.
You are placing someone in another person's care and your name goes on that decision. Here is what you would otherwise have to ring and ask.
Taking new participants now
Tell me the days and hours you are trying to fill and you will get a straight yes or no, not a waitlist that never moves.
Answered the same day
Referrals are answered the same day wherever possible, and always by the next business day. You will not have to follow up to find out where it landed.
Notes written for plan reviews
Case notes after every session, written against the goals in the plan and kept to what was observed, so they can be quoted or lifted straight into a review or a report. What was worked on, what changed, what needs following up. Happy to use your template.
Invoices that do not bounce back
The support item number and name taken from the current NDIS Pricing Arrangements, not from memory, with the date, hours, rate, participant reference, GST treatment and ABN 18 086 680 620 on every invoice, sent to the plan manager rather than the participant. NDIS Worker Screening, Working with Children Check, National Police Check, public liability and professional indemnity. Certificates on request.
Self managed and plan managed
Undivided is not a registered NDIS provider. That is lawful, and it means self managed and plan managed participants only, as an NDIA managed plan cannot be invoiced. The NDIS Code of Conduct applies either way, and no regulated restrictive practice is implemented here.
Ready when you are.
Call, text, email or send the form below, whichever feels easiest. New referrals from participants, families, support coordinators and plan managers are welcome.
Text is completely fine if calling is not your thing. If I am in a session, I will get back to you the same day.
Travel arrangements discussed at intake.
Send an enquiry
Fill in as little or as much as you like. I answer every message myself.
What you send comes to me and to nobody else. It is used only to get back to you about support, it is never sold or shared, and you can ask me to delete it at any time.